The right technology partner for digital transformation.

December 15, 2020 | David Daly 5 Mins read

Digital transformation projects are happening at multinational corporations at a wider rate in recent years. It is likely that the global pandemic experienced in 2020 will fast track some of these digital transformation projects due to the increasing need for innovative tools to help deliver services in a remote environment.

If the future of office life means a dependency on remote access and digital tools to deliver remotely, then many digital transformation projects that were on the back burner for a number of years are likely to be considered in a new, more urgent light.

Once a project is green lit, attention often turns to partnering with a technology partner. Deciding on who best to partner with is a crucial decision as their expertise and knowledge will need to be leveraged to deliver a digital transformation project in the most effective way possible to ensure it meets business needs.

In this article, we will take a look at the importance of getting this decision right- and focus on a few of the things that you need to consider when choosing the right technology partner.

Credibility and trust

While trust is something that gets built up overtime, credibility is something that you can get a sense for when you speak to a potential partner. It is important to get a strong sense that this partner truly understands your business, your goals and above all, the challenges that are currently preventing you from reaching those goals. Don’t be afraid to reach out and talk to their previous clients as you may need to look further than website testimonials to find out if they are the right tech partner for you.

Delivering a technology project or digital upgrade can be a challenging undertaking during normal times – but now, as businesses everywhere struggled to cope with the impact of a global pandemic, it is even harder, therefore your technology partner needs to quickly instill confidence and create a sense of calm and positive expectation that can only be associated with credibility and deep expertise.

Organizations that do not have the luxury of relying on a large team of experienced in-house IT experts, need to look outside and enlist the help of a trusted external technology partner. What they need from this relationship, is someone who can take the time to understand how their business works and apply a number of technology innovations to improve service delivery at this business.

Leaning on expertise

After you have explained your business goals and given a clear picture of the current state of play with your technology infrastructure, you ideally want this new technology partner to take the lead and leverage their expertise and technical skills to help you.

You won’t be looking for wild promises or bold claims, instead, what you want to see is a quiet confidence in their technology innovations, supported with clear, real life examples of what this technology can do and how it has helped companies similar to yours deliver on business goals in the past.

If you want a digital transformation, then you need to lean on the expertise of your technology partner and have them define exactly what this transformation will look like. It may not be as blunt as a before and after picture, but it should outline a road map taking you from your current position to a future destination (via strong project management) that involves an improved process, significant productivity gains and measurable cost savings.

You should expect to lean on their expertise and competencies – they are technology specialists after all, they will ideally have built and developed their own specific technology methodology in response to a range of business challenges. They will be positioning themselves as the solution to these challenges and you can expect them to utilize the full range of their expertise and experience to provide an effective solution that solves your existing business challenges while simultaneously preparing your organization for future growth and scaling.

Best in class

This can be a tricky one especially for smaller organizations who lack insight and knowledge into recent technology innovations. How do you know that what your technology partner is delivering is actually best in class? How can you be sure it will deliver the kind of innovation it promises and how do you know that the technology won’t be obsolete in two years?

One way to ensure best in class is to focus your attention on cloud deployed digital tools. In a cloud environment, innovative digital tools can be improved and upgraded quickly and smoothly. Cloud environments are often built with scalability in mind and their structure comes with a core flexibility that recognizes the reality that organizations sometimes need to change course and go in a different direction. Flexible technology, deployed in a cloud environment is the best way to ensure a long term, sustainable and adaptable technology stack.

The right technology partner is one who can build differentiation into your technology- someone who can configure data and customize settings in a flexible way that delivers on the specific needs of your organization as opposed to a one size fits all tech purchase.

Partnership, not purchase

It is always helpful if you can develop a long-term partnership with your chosen technology partner. This is not about a significant after sales service and generic ongoing support -this is more about having a trusted relationship with technology experts who can become very helpful advisors.

You want to have people you can talk to about what is coming down the line in terms of technology advancements, and which of these advancements would be of most interest to your organization. A technology partner who has taken this time to understand your business needs and has a clear picture of the environment in which you work in, can offer advice and guidance on the kind of technology solutions you will need to navigate future challenges in your specific industry.

You do not want a one stop purchase, with satisfactory technology followed by an invoice in an email. You want to feel that the expertise you are leaning on is readily available and that trust has been established to the point where this technology partner becomes an important voice in the room when you are discussing the future strategic direction of your organization. Make no mistake, your technology infrastructure has a major role to play in this strategic direction and attempting to create a road map for the future without accounting for technology would be an error.

Partner with Payslip

Payslip is a technology provider of automation and integration technology solutions for global payroll management.  Our platform, technology stack and innovative tools provide central management control over global payroll to multi-national employers. Our standardization playbook helps global payroll teams to enjoy centralised governance and control of data, people, and external payroll vendors.

When partnering with Payslip, clients can lean on our expertise for valued advice and direction around the best way to introduce technology innovation for global payroll management. Our technology delivers the level of control, visibility and governance around global payroll that is badly lacking at many multinational organizations around the world. Our best-in-class technology has been designed and developed with the specific needs of global employers in mind.

Our goal is always to develop long term partnerships with our clients. We know the industry and fully understand global payroll challenges. We integrate with key ERP and HCM systems to ensure seamless data flows between interconnected departments such as finance, human resources and global payroll.

We want to help our clients build the global payroll future that they want and remain in control of it – we help them do this via our cloud deployed technology platform. We build global payroll process scalability and flexibility to support international growth, helping global employers scale easily into & within new countries.


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Using Payslip, we can manage all our payrolls across nine in-country vendors on one platform. When the global Covid-19 pandemic arose, it was not an issue from a payroll perspective, and critically getting everyone paid. The Payslip platform enabled continuity for our international payroll service including the fast and seamless implementation of the Payslip Employment Self Service during this time.

Colin Smith

Payroll Manager, LogMeIn

With business and employee growth rates of above 50%, we rely on our vendors to deliver on time, every time. Payslip’s workflow automation, enables Phorest to manage our payroll provider process – data driven, real time and transparent. Payslip saves us time so we can focus on our business growth.

Ana Kelly

International Payroll Manager, Phorest